Refund Policy
Last Updated: October 26, 2025
IMPORTANT NOTICE: GiftZilla.org operates as a free educational platform. We do not sell products, services, or gift cards. All our educational content is provided free of charge. This refund policy exists for transparency purposes only.
1. Nature of Our Service
GiftZilla.org provides free educational information about gift cards. Our services include:
- Free access to educational guides and articles
- Free safety tips and best practices
- Free informational resources
- Free educational support
Since all our educational content is provided free of charge, no refunds are applicable for accessing or using our website.
2. No Sales or Transactions
We want to be absolutely clear:
- We do NOT sell gift cards: You cannot purchase gift cards from us
- We do NOT process payments: No payment transactions occur on this website
- We do NOT charge for content: All educational content is free
- We do NOT have paid memberships: Access to information is always free
Since we do not sell anything, refund requests for purchases are not applicable to GiftZilla.org.
3. Third-Party Gift Card Purchases
If you purchased a gift card from a retailer or gift card issuer after reading information on our website:
- We are NOT responsible for processing refunds for gift cards purchased elsewhere
- We do NOT have access to retailer systems or payment processors
- We CANNOT process refunds on behalf of retailers or gift card issuers
- You must contact the retailer or gift card issuer directly for refund requests
4. Educational Information About Gift Card Refunds
While we cannot process refunds, we can provide educational information about how gift card refunds generally work:
4.1 Gift Card Refund Policies
Many retailers have specific policies regarding gift card refunds:
- Most physical gift cards are non-refundable once activated
- Digital gift cards are typically non-refundable after code delivery
- Some retailers may offer refunds for defective or non-activated cards with proof of purchase
- Refund policies exclude cards that have been partially used
- Policies vary widely between retailers - always check specific terms
4.2 How to Request a Gift Card Refund
If you need to request a refund for a gift card purchased from a retailer:
- Keep your original receipt as proof of purchase
- Contact the retailer or gift card issuer as soon as possible
- Be prepared to provide the card number, receipt, and reason for refund
- Follow the retailer's specific refund process
- Understand that many gift card purchases are final sales
4.3 Consumer Protection Rights
Depending on your location and circumstances, you may have consumer protection rights:
- Credit card chargeback rights for fraudulent purchases
- State or federal consumer protection laws regarding gift cards
- Bank fraud protection services
- FTC complaint filing for fraud or scams
5. Scam or Fraud Situations
If you were scammed into purchasing gift cards, we cannot provide refunds, but we can provide educational guidance:
5.1 Immediate Actions for Gift Card Scams
- Contact the gift card company immediately to report the fraud
- Contact your credit card company or bank if you used a credit/debit card
- File a police report
- Report the scam to the FTC at reportfraud.ftc.gov
- Report to your state's consumer protection office
5.2 Recovery Possibilities
While recovery is often difficult, you may have options:
- Some gift card companies may refund unused amounts if you report fraud quickly
- Credit card chargebacks may be possible in certain circumstances
- Bank fraud protection may cover some losses
- Law enforcement may be able to help in some cases
The sooner you report the fraud, the better chance you have of recovery.
6. Newsletter Subscriptions
If you subscribed to our free educational newsletter:
- You can unsubscribe at any time at no cost
- No refund is necessary as the service is free
- Click the "unsubscribe" link in any newsletter email
- Or contact us at [email protected] to remove your subscription
7. Data and Privacy
While not a traditional "refund," you have rights regarding your personal data:
- You can request deletion of your personal information (Right to Erasure)
- You can request a copy of data we hold about you (Right to Access)
- You can unsubscribe from communications at any time
- See our Privacy Policy for more information
8. Contact for Questions
If you have questions about refunds related to gift cards purchased elsewhere, we can provide educational guidance:
giftzilla.org LLC
725 Market Street, Suite 310
San Francisco, CA 94103
United States
Email: [email protected]
Phone: +1 (650) 847-2391
9. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. The date at the top of this policy indicates when it was last updated.
Final Clarification
To Summarize: GiftZilla.org does not sell products, services, or gift cards. All our educational content is provided free of charge. Therefore, refund requests for purchases from GiftZilla.org are not applicable. For refunds on gift cards purchased from retailers, you must contact them directly. We are here to provide educational information only.
Related Policies
Please also review our related policies:
